Knowledge Bank (Portal) - Expand/Shrink to Fit for Published Pictures/Images

I've found that a number of pictures that I copy/paste into the text fields of a Knowledge Article get cut off at the edge of the Portal screen; while the image is the full, intended size within vFire Core, the picture is cropped in vFire Portal.

Although we take steps to shrink images to be a reasonable size, there's a point where we can't shrink any further due to text becoming to small or reduction in picture quality.  Although images can be attached as Objects, in-line pictures in a published article are important for customer readability.

I'd like to suggest that images display as a full size, or there's some sort of ability to 'Fit to Size' or 'Shrink to size' rather than simply having images cut or cropped unintentionally.

  • Alexander Nuutinen
  • Oct 11 2017
  • Reviewed by Alemba Product Manager
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