Add Ability to embed Video into Knowledge Articles

In the same way you can embed an image into the description/solution boxes on a KB article it would be useful to be able to embed a video from a url or attachment so these can be displayed and run from the article on WSS or within vFire Core.

Probably would be consistent to add this link to all text boxes within vFire.

  • Chris Ware
  • Mar 22 2017
  • Awaiting Release Assignment
vFire v9 / Knowledge Base
  • Attach files
  • Guest commented
    August 26, 2020 21:11

    Yes, embedding video would be useful.

    Classified as OFFICIAL

    image001.jpg
    image002.jpg
    Attachments Open full size
  • Guest commented
    May 28, 2020 21:31

    Good idea.

    Attachments Open full size
  • Rob Locke commented
    July 12, 2017 13:07

    I just wanted to add that we also find copying and pasting into knowledge very buggy and difficult.

     

    it often loses formatting or doesn't paste all content in. the HTML editor is also very basic.

    Attachments Open full size
  • Alexander Nuutinen commented
    March 23, 2017 04:54

    We currently experience issues with copying/pasting images from and back into articles within vFire, but assuming that this feature is added bug-free, it'd be a great asset.  Even if it's simply a link on the article that opens a video, any additional way to get it in front of the customer would be a good thing.

    Attachments Open full size

Related Feature Suggestions