Multiple Configuration Items when logging a single call.

We have instances where we have multiple devices experiencing the same issue, and we then have to log multiple calls.
E.g 10 tills have broken cash drawers.
Maybe add the ability to select more than one Configuration Item to one call.
Could also maybe have the option of logging multiple calls based on the "CI List"

Regards
Merlin

  • Guest
  • Oct 31 2016
  • Reviewed by Alemba Product Manager
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  • David McKinney commented
    November 04, 2016 02:03

    Do you have a particular need to use the out-of-the-box config item field? If not you could replace it with a multi-value config item QD extension field.