A configuration option to automatically close the call after it is resolved after a certain amount of time

When resolving a call (closure rules on), it would be great to have a configuration option that automatically 'Closes' the call after a certain amount of time.

  • Guest
  • Mar 2 2016
vFire v9 / IPK
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  • Admin
    Dave Ball commented
    February 28, 2020 11:20

    This Feature was delivered and is available in v10.

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  • Admin
    Dave Ball commented
    March 31, 2017 12:29

    There is a new Auto Close Call Feature in v9.8 where it will be possible to set certain criteria to determine which calls should be auto closed after a certain time period.

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