Add User's Manager's Manager as an Escalation | Feature Suggestions

Add User's Manager's Manager as an Escalation Recipient in Agreements

When setting up agreements for workflow tasks I would like to have the following:

1st escalation: to the user who has been assigned to the task
2nd escalation: to the manager of the user who has been assigned the task
3rd escalation: to the manager of the manager of the user who has been assigned the task

the user and user's manager are already available, however, the user's manager's manager is not.

This is a very common scenario.

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Aug 22 2016
Awaiting Release Assignment

vFire v9 / Sessions

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Dave Ball (Alemba) commented

March 16, 2017 15:53

It would be useful to make this consistent across the product, you can manage the number of levels for stakeholder assigning/sending of messaging tasks.

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