Self Service Portal - Tiles Visible only to vFire Analysts

It would be an amazing feature, if we were able to share some tiles to ONLY analysts. We have the ability to share to organisations and specific people (if we add them in manually) but it would be amazing if we could choose in the subscriber groups, to add in specific Workflow or IPK groups or even all analysts so that we do not have to manually update the subscriber group each time a person leaves or arrives into a team if we want the form to be visible only to analysts.

  • Guest
  • Nov 9 2018
  • Reviewed by Alemba Product Manager
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  • Alexander Nuutinen commented
    January 18, 2019 03:15

    I think having vFire Officers/Analysts using the ICT Customer Portal more would be a great idea, rather than using vFire (Core).  That way we get more internal feedback about how the portal is configured, what needs to change, and prevents anyone from fiddling with internally available options when logging a request/ticket, all while keeping non-IT admins away from tiles they shouldn't be using.