Ability to log request from an email

Email In - Add the ability to choose a Request Template rather than just a Call Template, so that a customer/officer can send an email in and it logs a Request.

Product Management Alemba
Jul 23 2015

vFire v9 / Email

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Dave Ball commented

September 06, 2017 12:39

This should be possible now with the Emil Connector http://www.alemba.help/help/content/topics/connectors/connector_for_event_emails.htm

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Cristian Lunga commented

August 17, 2017 11:00

This has been requested by a number of customers...

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Ability to log request from an email

Identify yourself with your email address

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