Notify the new user when the user is changed on

Notify the new user when the user is changed on a case

When a new user is selected for a case, we currently have to manually send them a message to notify them that we are working on the case for them. It would be helpful if a message (such as Call Logged to User) could be automatically be sent when the user is changed.

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Aug 19 2024
Reviewed by Alemba Product Manager

ASM10 / Email

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Notify the new user when the user is changed on a case

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