ability to change open call button

on the emails that generate to users when they have logged a call there is a 'open call' button. Would it be possible to easily amend the label on this button, size and colour?

This would allow us to make the button more discoverable to users, or amend the terminology on the button which we can make more understandable for inernal users

  • Ed West
  • Dec 19 2022
  • Reviewed by Alemba Product Manager
ASM10 / Email
  • Attach files
  • Haydn Walker commented
    December 13, 2023 14:58

    You can remove it from the email template and create your own image button, and link to the correct item from it.


    We have done this more recently with some of our email templates.

  • Haydn Walker commented
    January 23, 2023 09:36

    Same also goes for the Approval Buttons, and Request buttons :)