Ability for customers to cancel a Service

Ability for customers to cancel a Service Request via the Customer Portal

Currently users only have the ability to cancel an IPK ticket but we want the ability for them to also be able to close off a service request if it is no longer required.

Jamie Brown
Jul 23 2024
Reviewed by Alemba Product Manager

ASM10 / Self Service Portal

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Ability for customers to cancel a Service Request via the Customer Portal

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