Send email notification when SLA clock has been

Send email notification when SLA clock has been stopped

When an analyst stopped the clock of the Call, an email notification to the User/Logging analyst would be a good additional feature to the IPK module.

Clarisa Veloso
Mar 21 2022
Reviewed by Alemba Product Manager

ASM10 / SLM

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Send email notification when SLA clock has been stopped

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