Increase width of Suggested Knowledge in the ASM_10_Default portal theme

When logging a call in a Self Service Portal that is using the new ASM v10 portal theme, the Suggested Knowledge panel is significantly narrower than what the vFire 9 portal theme was, forcing the user to vertical scroll more to display the full article.

For example, this is an example from the vFire 9 portal theme:

this is an example (of the same page) from the ASM 10 portal theme:


Can we get the Suggested Knowledge panel widened to allow a better view of the Knowledge Search & Articles.

v9_Untitled.png
v10_Untitled.png
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  • Simon Hunter-Ward
  • Aug 16 2021
  • Reviewed by Alemba Product Manager
ASM10 / Self Service Portal
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  • Chris Jones commented
    August 16, 2021 09:43

    it would be good to make that dynamic so you could slide the width of the "log an incident" and "Suggested Knowledge" according to your preference

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