Add a New Feature Suggestion
Filter by status
Reviewed by Alemba Product Manager
×
Awaiting Release Assignment
99
Assigned to a Release
21
Filter by category
ASM10
×
535
Change Calendar
×
3
AI Ops
×
0
API - Alemba
×
12
API - Classic
×
0
Archive & Purge
×
0
Attachments
×
3
Auditing
×
0
Availability
×
1
Browser
×
1
Bulk Update
×
3
Bulletin Board
×
1
Chat
×
10
CMDB
×
17
Config Portability
×
1
Connectors
×
4
Core
×
111
Dashboards
×
3
Database
×
4
Documentation
×
0
Email
×
23
External Supplier
×
0
Help
×
0
Install & Upgrade
×
0
Integration Platform
×
7
IPK
×
28
Knowledge Bank
×
24
Maps
×
0
Multi Language
×
0
Nano
×
14
Network
×
0
Other
×
12
Pager
×
0
Partitioning
×
1
Printing
×
1
Reporting
×
3
Screen Designer
×
42
Search
×
31
Security
×
5
Self Service Portal
×
74
Server Console
×
0
Service Request Catalog
×
5
Services
×
0
Sessions
×
4
SLM
×
8
Third Party Software
×
0
Timesheets
×
3
Timezone
×
1
User Survey
×
7
Workflow
×
46
Wrapper
×
5
vFire v9
×
740
Admin
×
32
API
×
2
Archive & Purge
×
0
Attachments
×
5
Auditing
×
1
Availability
×
2
Browser
×
0
Bulk Update
×
7
Bulletin Board
×
11
Change Calendar
×
3
Chat
×
6
CMDB
×
40
Config Portability
×
2
Connectors
×
21
Console
×
8
Customer Survey
×
9
Dashboard & Monitors
×
3
Database
×
4
Designer
×
66
Documentation
×
0
Email
×
50
External Supplier
×
3
French Version
×
0
Help
×
0
Images
×
0
Install & Upgrade
×
2
Integration Platform
×
7
IPK
×
78
Knowledge Base
×
56
Language
×
1
Maps
×
0
Nano
×
11
Network
×
1
Pager
×
2
Partitioning
×
6
Printing
×
2
Proactive Analysis
×
4
Reporting
×
18
Search
×
34
Security
×
6
Self Service Portal
×
66
Service Catalog
×
18
Services
×
1
Sessions
×
3
SLM
×
7
Survey
×
4
Third Party Software
×
3
Timesheets
×
2
Timezone
×
2
Unspecified
×
18
Workflow
×
79
Wrapper & Controls
×
20
Log in / Sign up
Log in
Identify yourself with your email address
Email address
Recent
Trending
Popular
2
Vote
European calendar
Could we have a European calendar on ASM? Only the US calendar is available on ASM 10.3.3 while on vFire we had the option to start the week on Monday :)
Created 05 Oct 13:18 by Laurent
ASM10 / Change Calendar
0
Reviewed by Alemba Product Manager
2
Vote
KB Article Type to use same type tier control as IPK (v10.3.3 onwards)
Setting an article type (profile) that has tier is not intuitive. Actually it is not easy to set it at all as you have to click on the actual arrow to get to the next tier of entry types to appear, which does not feel intuitive.
Created 05 Oct 08:50 by Clark Stalham
ASM10 / Knowledge Bank
0
Reviewed by Alemba Product Manager
3
Vote
Next and Previous buttons in Request Search Function
When viewing a Call record opened for review in a Call Search list, there are two icons which allow the user to move to the Next or Previous record. This functionality would be useful to me as Change Analyst in the Request Search List rather than ...
Created 17 Jul 12:46 by Guest
vFire v9 / Search
0
Reviewed by Alemba Product Manager
3
Vote
Option to select shortened version in TYPE field
Since upgrading to vFire 9.10.3 I have noticed a change in the way a CMDB Hardware asset record - 'TYPE' field has changed to display the full path, so for example Configuration Item / Peripheral/ External Disk Drive is now shown, when pre-upgrade...
Created 05 Jul 10:33 by Guest
vFire v9 / Designer
0
Reviewed by Alemba Product Manager
4
Vote
Refresh Searches with a Keyboard Shortcut
When doing a search (CMDB, Request, Call, etc.) there should be the ability to refresh the page using a keyboard shortcut (something like F5 does on most browsers).
Created 11 Apr 15:36 by Guest
vFire v9 / Search
0
Reviewed by Alemba Product Manager
3
Vote
If a status has stop clock assigned, the analyst is not prompted for a reason
Only if an analyst manually suspends a call, is the analyst prompted for a reason. There is an existing idea - CORE-I-675 which could incorporate this added feature.
Created 03 Jul 14:29 by Guest
vFire v9 / SLM
0
Reviewed by Alemba Product Manager
2
Vote
Allow bypass of SSO to login to core, nano, portal
When SSO is configured (especially forcloud systems) and is configured to go directly into the product (i.e. there is no login screen shown), it is not possible to access the product without having an SSO account. It is required to be able to bypa...
Created 23 Sep 07:48 by Guest
ASM10 / Integration Platform
0
Reviewed by Alemba Product Manager
2
Vote
Better View of Call History for Users
The call 'history' in SSP is too cluttered - users want to see the latest update to calls but the content of any responses/updates from analysts is mixed up with call forwarding, SLA application etc. There should be differentiation for the user be...
Created 16 Sep 11:33 by Phil Nichols
vFire v9 / Self Service Portal
2
Assigned to a Release
3
Vote
Add Service Catalog to Search Fields Settings
Search Fields Settings provides improved searching capabilities for fields in the portal and in nano. The service catalog search in portal is currently not included as a field that can be configured in Search Fields Settings. Service actions can b...
Created 18 Jun 02:20 by Michael Godwin
vFire v9 / Service Catalog
0
Reviewed by Alemba Product Manager
4
Vote
external command feedback
allow return statuses for external command to be defined. This would then allow workflow to traverse a particular path depending on whether the command failed or not. Similar to that for outbound actions but for any external command. The criteria ...
Created 15 Mar 04:23 by Guest
vFire v9 / Workflow
0
Reviewed by Alemba Product Manager
« First
‹ Prev
…
73
74
75
76
77
78
79
80
81
…
Next ›
Last »