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SolarWinds Connector Updates
Two features to add to the Solarwinds connector: Closing tickets in vfire doesn't close the event in solarwindsNo ability to add outgoing fields back to solarwinds, specifically adding to vFire ref which will make it diffifcult to cross reference1 Reviewed by Alemba Product Manager
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Remove mandatory cost centre/organisation/location criteria from inventory thresholds
We are using inventory to manage bulk items however we do not use cost centres/organisations/locations in conjunction with these. However in order to use thresholds we have to artificially populate one of these fields in order to create a threshol...1 Reviewed by Alemba Product Manager
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Improve the IPK and Workflow Management Group Admin Screens
Enhance the window where the IP Group and Workflow Groups are created so that it uses all of the screen estate across the width so that the columns can be seen.1 Reviewed by Alemba Product Manager
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Dataview RV_Knowledge_Data_Export needs a field for Link_Status
Dataview RV_Knowledge_Data_Export currently lists all CMDB_Items linked to a Knowledge Article whether the link is Active or Deleted. This reduces the value of the dataview. Not knowing if a listed link is active or deleted is confusing and mislea...1 Reviewed by Alemba Product Manager
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able to see software linked to a laptop from the laptop CI. only possible from the software atm
Why is it useful, who would benefit from it, how should it work?2 Reviewed by Alemba Product Manager
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Build Connection Strings from columns
Instead of needing to define a connection string by components as a string line ie server=name;database=dbname etc where each component is needed have a field to just type the values. So a SQL connection string would be build of Server Name: Name ... -
Search Field Settings
Gap in Search field column configs With the new 9.3 functionality allowing us to configure the columns in the search fields there’s an issue where the column configuration is at entity level not Type level - important for CI's. I have one form f...1 Reviewed by Alemba Product Manager
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Historical reporting ability
It would be hugely beneficial to be able to report on tickets or search for tickets from a certain point in time. eg. Todays date is the 8th of January but i want to report on ticket status' and other reporting data from a particular date/time in ...1 Reviewed by Alemba Product Manager
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MS SQL Table Outbound Action Connector triggered by any event
Currently the MS SQL Table Outbound Action Connector and related MS SQL connectors are only triggered by forwarding a Call externally. It should be possible to set the trigger for the connector on a number of actions such as Forwarded, Action Take...1 Reviewed by Alemba Product Manager
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Option to keep call screen open on forward
Currently when you forward a call in vFire Core, as soon as you close the forward screen the call details screen also closes. If the analyst wants to do more work on the call or add extra information, they then have to go and search for the call o...0 Reviewed by Alemba Product Manager