Add a New Feature Suggestion
Filter by status
Reviewed by Alemba Product Manager
×
Awaiting Release Assignment
101
Assigned to a Release
19
Filter by category
ASM10
×
460
Change Calendar
×
3
AI Ops
×
0
API - Alemba
×
6
API - Classic
×
0
Archive & Purge
×
0
Attachments
×
2
Auditing
×
0
Availability
×
1
Browser
×
1
Bulk Update
×
2
Bulletin Board
×
1
Chat
×
8
CMDB
×
16
Config Portability
×
1
Connectors
×
4
Core
×
99
Dashboards
×
3
Database
×
3
Documentation
×
0
Email
×
22
External Supplier
×
0
Help
×
0
Install & Upgrade
×
0
Integration Platform
×
5
IPK
×
23
Knowledge Bank
×
24
Maps
×
0
Multi Language
×
0
Nano
×
12
Network
×
0
Other
×
11
Pager
×
0
Partitioning
×
0
Printing
×
0
Reporting
×
2
Screen Designer
×
34
Search
×
24
Security
×
5
Self Service Portal
×
64
Server Console
×
0
Service Request Catalog
×
5
Services
×
0
Sessions
×
3
SLM
×
7
Third Party Software
×
0
Timesheets
×
3
Timezone
×
1
User Survey
×
7
Workflow
×
39
Wrapper
×
5
vFire v9
×
588
Admin
×
23
API
×
2
Archive & Purge
×
0
Attachments
×
3
Auditing
×
1
Availability
×
1
Browser
×
0
Bulk Update
×
6
Bulletin Board
×
10
Change Calendar
×
1
Chat
×
6
CMDB
×
34
Config Portability
×
2
Connectors
×
15
Console
×
5
Customer Survey
×
7
Dashboard & Monitors
×
2
Database
×
1
Designer
×
53
Documentation
×
0
Email
×
40
External Supplier
×
3
French Version
×
0
Help
×
0
Images
×
0
Install & Upgrade
×
1
Integration Platform
×
6
IPK
×
63
Knowledge Base
×
45
Language
×
1
Maps
×
0
Nano
×
9
Network
×
1
Pager
×
2
Partitioning
×
6
Printing
×
1
Proactive Analysis
×
3
Reporting
×
12
Search
×
28
Security
×
6
Self Service Portal
×
56
Service Catalog
×
14
Services
×
1
Sessions
×
1
SLM
×
6
Survey
×
3
Third Party Software
×
2
Timesheets
×
2
Timezone
×
2
Unspecified
×
12
Workflow
×
62
Wrapper & Controls
×
16
Log in / Sign up
Log in
Identify yourself with your email address
Email address
Recent
Trending
Popular
2
Vote
Allow Users to have two defaults
For example if I select a configuration item I click the arrow it only allows me to change default to one option only lets say Location. I was hoping to use a couple more parameters lets say Serial No and Location
Created 23 May 03:03 by Guest
vFire v9 / Admin
0
Reviewed by Alemba Product Manager
3
Vote
Filter portal Menu Options by security role
We would like to be able to only display certain My Options menu items in the Portal to certain groups of users e.g. IT RFC to IT users only. We can kind of do it by using multiple portal systems and sending different users to different systems, b...
Created 09 Sep 01:38 by David McKinney
vFire v9 / Service Catalog
0
Reviewed by Alemba Product Manager
3
Vote
Prevent Designer Lists from being amended
There exists the ability to change the “text” of a dropdown value without changing the underlying reference data and this feature request is for the ability to lock down drop down lists so they cannot be changed. Although it is quite clear on the ...
Created 26 Aug 12:59 by Guest
vFire v9 / Workflow
0
Reviewed by Alemba Product Manager
3
Vote
Add the ability to update Location details from the self service portal
This would allow customers to update their own location details keeping the information contained within the system up to date.
Created 23 Aug 01:15 by Michael king
vFire v9 / CMDB
1
Reviewed by Alemba Product Manager
2
Vote
Workload view to keep filtering across vFire Sessions
One of our colleagues has recently started using the Workload view to check all of the existing calls she is linked to while using the Item Type Filter. She is a Manager of several offices and requires a view to filter between these locations for ...
Created 25 Apr 08:58 by Guest
vFire v9 / Admin
0
Reviewed by Alemba Product Manager
3
Vote
Integration with Cisco Jabber
Integration across Chat and Mobile for IM and Presence
Created 03 Aug 10:23 by Guest
vFire v9 / Third Party Software
0
Reviewed by Alemba Product Manager
1
Vote
Manage Objects
Need to be able to list, upload, download, remove objects on calls, requests, and tasks.
Created 12 Jan 00:36 by Tony
ASM10 / API - Alemba
0
Reviewed by Alemba Product Manager
2
Vote
Saved Search option for Knowledge Bank searches
We have noticed that the Saved Search option is not available under the Knowledge Search screen, this would be useful for repeatable knowledge searches for Problem Management to use for their reviews and for sharing searches to new Service Desk me...
Created 16 Apr 13:54 by Guest
vFire v9 / Knowledge Base
0
Reviewed by Alemba Product Manager
3
Vote
We would like hours definitions and public holidays definitions unique to each partition in a system.
This will enable us to partition based on country. Each country has different holidays, and if you partition by country with the correct calendar, sla's are not skewed when an employee observes a holiday that is not on the master calendar.
Created 20 Jul 15:21 by Guest
vFire v9 / Partitioning
0
Reviewed by Alemba Product Manager
3
Vote
Ability to be able to configure in admin Message Subjects Read for Updates
The ability to be able to adjust the wording used to process email updates should be added to the system admin and taken off the server file (xml) so that customers can easily configure their email subjects without having to change the xml file. ...
Created 20 Jul 10:35 by Chris Ware
vFire v9 / Email
0
Reviewed by Alemba Product Manager
« First
‹ Prev
…
71
72
73
74
75
76
77
78
79
…
Next ›
Last »