Add the ability to update Location details from the self service portal

This would allow customers to update their own location details keeping the information contained within the system up to date. 

  • Michael king
  • Aug 23 2016
  • Reviewed by Alemba Product Manager
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  • Admin
    Dave Ball commented
    March 16, 2017 15:55

    This can be achieved by using a Service Action, customising the Submission Screens with the relevant Person Record fields you wish to allow the Customers to update and then using Manage CMDB task in the underlying workflow to update the record.