Ability to add in working hours to the auto call

Ability to add in working hours to the auto call closure

Currently our auto close is configured to close a ticket if no response within 48 hours. What we want to do is exclude non-working hours into this function.

Jamie Brown
Oct 31 2023
Reviewed by Alemba Product Manager

ASM10 / Workflow

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Ability to add in working hours to the auto call closure

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