Add additional flexibility to search fields

Search fields are great for screen sets. Filters allow you to search and find specific types of items - like narrowing your CMDB search to just a single CMDB Item Type. However - there is one restriction built into the process that limits what we can do. Search fields should be able to search regardless of status of the item. For example, I want to build a person search that will return information for both current and previous employees. This would be nice for a computer return request (for example). You could identify the previous owner of a computer even after they have left the company. I would imagine by default it would only search active items - but there could be a checkbox to include disabled items as well. Our only current option is to include the employee name in a text field - which is subject to spelling/mistyping errors.

  • Jim Weaver
  • Apr 13 2023
  • Awaiting Release Assignment
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