Allow searches without Organisation if People linked to Organisation is enabled

Currently if you perform a call search, when populating the user, unless the organisation field is removed from the search criteria, it will auto populate the Organisation when the user is selected.

This is causing our analysts to miss results.

Could we allow an option on searches, (request, call, task, cmdb) to not auto populate the organisation and location when people are linked to organisations?

  • Vicky Cresswell
  • Feb 4 2022
  • Reviewed by Alemba Product Manager
  • Attach files