Add the ability to add reminders to requests

Add the ability to add reminders to requests without having to take action.

Currently you have to take action on the request, add the reminder and then reassign to the original owner. This would allow Managers/Service Managers to keep track of important Requests without interrupting the Analyst who is actively working the ticket.

Sara James
May 11 2022
Reviewed by Alemba Product Manager

ASM10 / Workflow

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Add the ability to add reminders to requests without having to take action.

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