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Custom Banner on Self Service Catalog page
To have a banner appear at the self service catalog page where Customers can input directions and notices to their users0 Reviewed by Alemba Product Manager
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Ability to align headers and text in grid views
Grid labels are right aligned by default in a grid on the portal. intrdouce the ability to right / left or center labels and grids0 Reviewed by Alemba Product Manager
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Add Date and User variables to Advanced search screen parameters list
1) A variable to insert the current users name like in windows %username%. Would be very useful so a shared saved search would be relevant for all analysts without the need to customise for each. 2) A date variable like Today() or NOW() or GETDATE...0 Reviewed by Alemba Product Manager
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Enhance the IPK Workflow rules by expanding to other areas of vFire. Such as the Organisaion, Person, CMDB etc
Enhance the IPK Workflow rules by expanding to other areas of vFire. Such as the Organisaion, Person, CMDB etc. Example could be to build a CMDB/Person Workflow rule so that when a person’s record get updated, you can go to their linked CIs and up...0 Reviewed by Alemba Product Manager
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Knowledge Bank - Highlight if updated since last opened/read
As some of the high demand articles can be accessed multiple times in a day, a suggestion has been put forward have the 'Last Updated' information on a result highlighted in red (or by other means) so that the reader knows that the content has cha...1 Reviewed by Alemba Product Manager
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Email: Did you forget to add an attachment?
It would be nice if there was a prompt to say 'Have you forgotten to add an attachment?' if there are certain phrases found in the body of an email an officer is about to send. Similar to Microsoft Outlook functionality.2 Reviewed by Alemba Product Manager
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Fields with a value of 0/1 in the Database should be displayed/Converted as True/False when added to the screen
Fields with a value of 0/1 in the Database should be displayed/Converted as True/False when added to the screen. This would make it readable for the customers.1 Reviewed by Alemba Product Manager
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'Back to ticket' button on self service portal after adding note
Would be useful if customers could click a button to take them back to the ticket instead of just a dead end where they then have to go to 'Home' on the left and find the ticket again.0 Reviewed by Alemba Product Manager
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Dynamic Date fields in Scheduled Task/Calls
Ability to set a monthly/Daily/Weekly scheduled tasks/calls and have dynamic dates will allow us to set schedules and not have to change the dates for each task/call. Without this the date is the same for each scheduled task0 Reviewed by Alemba Product Manager
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Ability to add description when replacing objects
But when a user uploads an object with the same name in ASM, a prompt appears, where there is an option the replace. It would be handy if business areas could add a description if 'Replace' is selected, similar to when an object is deleted. This w...0 Reviewed by Alemba Product Manager