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Provide the ability to specify which partition to use in the portal
If you want to have multiple portals, HR, ICT, Facilities you need to be able to filter what is displayed to service actions, calls and requests specific to that portal. If the system is partitioned into HR, ICT and Facilities with the services an...1 Reviewed by Alemba Product Manager
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Ability to filter portal tables
The portal currently doesn't allow filtering or sorting of tables. When looking through a list of items, it would be useful and convenient to have this functionality.0 Reviewed by Alemba Product Manager
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Allow the MyOptions links on self service portal to be published and hidden via Subscriber Groups
This would be useful for our customers using the portal as we have a mixture of permanent staff, contract staff and varying levels of students so we would like to be able to make these links configurable based upon the Subscriber group they belong...0 Reviewed by Alemba Product Manager
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UX issues - Portal - Getting Started Request - Submit incomplete/errored forms - User not returned to the top most error message
raised from Christchurch city council Alemba project ccc DevOps bug 90823 The submit button appeared to do nothing, but that’s because it didn’t return me to the top most error message. So I had no idea I had an error. There was no generic ‘you h...1 Reviewed by Alemba Product Manager
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Portal Accessbility Features
After a portal review, it has been raised that there are some elements of the portal screen that are not as inclusive and accessible as they need to be. We are only able to remove capital letters from specific areas of the portal screen. For examp...0 Reviewed by Alemba Product Manager
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Custom Banner on Self Service Catalog page
To have a banner appear at the self service catalog page where Customers can input directions and notices to their users0 Reviewed by Alemba Product Manager
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Ability to align headers and text in grid views
Grid labels are right aligned by default in a grid on the portal. intrdouce the ability to right / left or center labels and grids0 Reviewed by Alemba Product Manager
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Untick Action Approvals
I am wondering if it’s at all possible to untick the action approvals on delegations. When I try to do this it doesn’t allow me to untick the box. The reason for this is we want to notify certain teams when a change goes into our USA business but ...0 Reviewed by Alemba Product Manager
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Colour of "My Items" in self service portal
It is not currently possible to change the colour of the "My Items" combined incident/request count widget on the self service portal. This means that it stays as the default blue which may not match the theme of the rest of the portal. -
Log a Request - full list page - allow page to be in columns
Version 10.6.7, the Full Request List page with the list of requests on the left looks great but leaves a lot of white space on the right. It would be great if you could have the option to set this page to two columns so more requests can be seen ...0 Reviewed by Alemba Product Manager