UX issues - Portal - Getting Started Request - Submit incomplete/errored forms - User not returned to the top most error message

raised from Christchurch city council Alemba project

ccc DevOps bug 90823


The submit button appeared to do nothing, but that’s because it didn’t return me to the top most error message. So I had no idea I had an error. There was no generic ‘you have errors etc’ message displayed.

pressing Submit appears to be doing nothing:


  • Lea Deng
  • Aug 30 2021
  • Reviewed by Alemba Product Manager
ASM10 / Self Service Portal
  • Attach files
  • David McKinney commented
    September 06, 2021 07:19

    I had this at another client, I think it is a v10 bug. I had to write a customization to get it to pop up an error box when it happened.

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