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Allow the "account disabled" field to be accessed when creating rules/filters
Our business currently uses the account disabled flag to exclude users from reports. An example of such a user would be a "Common" user. In this case, it's not appropriate for this user to be deleted. We've discovered that the account disabled fla...0 Reviewed by Alemba Product Manager
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Filtering of QD fields on search screens in the portal
When performing an advanced search on the portal for incidents, requests, CIs and KB articles, it is not possible to modify any of the QD fields which might be included in the search to have filters on them. It would be useful to add filters onto ...0 Reviewed by Alemba Product Manager
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currently the approval review screen allows anyone to approve - this needs to be restricted to view only
approval review search criteria screen - when choosing your organisation or all - this allows the person to approve - it should only allow them to view these approvals0 Awaiting Release Assignment
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Being able to click back in the browser
would be useful to be able to click back in the browser when in the self service portal without losing data or getting a document expired screen1
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An abililty to link to a service action directly
Would be useful to be able to link to the service action directly so we can link to them directly via web pages and bypass the home page and scrolling through a list of calls. -
Major Incident - Add Me - be able to click again
We see that sometimes a Major Incident is ongoing and we think it is solved, we don't want to close the Major Incident directly because we see that some times a incidents repeats it self after 1 our 2 days, It would be nice if a user could click o...0 Reviewed by Alemba Product Manager
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My Options menu doesn't allow you to create a link directly to a specific Portal Display Category unless the items in the PDC are all promoted
It would be handy to be able to add a menu option to the My Options menu that allows you to display a specific portal display category. This works, but will only display the items in that category that have been promoted. If the item has not been ...0 Reviewed by Alemba Product Manager
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Showing of Validation about placing an older date in a request
I just noticed via self service portal that if I put an older date in the date field in a request it is still being submitted0 Reviewed by Alemba Product Manager
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Ability to Add Excel Tables on Self Service Portal
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Self Service Portal to allow encrypted SAML assertations
In response to a query raised in a support call: At this point in time, the customer portal does not allow encrypted SAML assertions. I light of this answer, I would suggest to log this as a feature suggestion on our website (www.alemba.help) s...0 Reviewed by Alemba Product Manager