to be able to supply a list of what CMDB items are assigned to the customer

to be able to supply a list of what CMDB items are assigned to the customer without them having to slect the asset number from a list. Once they enter the portal a list of their items to be displayed on the forms

  • jill cowton
  • Jul 22 2024
  • Reviewed by Alemba Product Manager
ASM10 / Screen Designer
  • Attach files
  • Mick Smith commented
    02 Aug 11:49

    We have achieved this on out request forms using a data-grid widget with the following properties:


    {"entityType": "configuration-item","columns": "Reference, Type:InfraEntityType.Name, Manufacturer:Manufacturer.Name, ModelType:ModelType.Name, DateTime:LastCheckedDate", "headers": "Reference, Type, Manufacturer, Model, Date of Last Audit", "filters": "UserId%20%3D%3D%20%40UserId%26%26Status%3D%3D%22A%22", "sorting": "On", "pageFilters": "[{\"id\":\"ITEM_REF\",\"apiId\":\"Asset.Ref\"}]", "orderBy": "", "sortBy": "Type:InfraEntityType.Name" }


    See attached screenshot

    Screenshot 2024...
    Attachments Open full size

Related Feature Suggestions