Clear all on CMDB items user field

When updating CMDB items – there used to be a clear all option on the user field of the CMDB item, This would then clear the username, organisation and location.

In v10 there is no way to clear all three fields together and they have to be cleared off manually.

But worse thing is you can now update the username but leave the old organisation and location fields there.

Is there anyway we can link all of this data users organisation and location together so they can be cleared with one entry or is there a way for the search to advise that person is not in the business unit/location?

  • Guest
  • Jun 3 2021
  • Reviewed by Alemba Product Manager
ASM10 / CMDB
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