Filter Call history

We have a requirement to filter the Call history view in much the same way as we can with the Request history view.

A long call can have many system and attachment entries making it unreadable.

Being able to filter out the superfluous information and just display the key items would make this feature useable.

  • Ken Roberts
  • Dec 9 2022
  • Reviewed by Alemba Product Manager
ASM10 / Core
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  • Ken Roberts commented
    02 Jan 12:33

    Sorry, just seen this update from Haydn.

    We're on 10.6.7 currently and there doesn't appear to have a Conversation View option in the history.

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  • Haydn Walker commented
    March 28, 2023 12:17

    Try looking at 10.6.x as this has the "Conversation View". This is also something we're about to look at.

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