Ability to update incident fields in Quick Solutions

When creating quick solutions it currently isn't possible to set values on some fields that appear on the incident form, for example service action. Due to the design of our implementation it would be beneficial that any fields that appear on the selected screen set can be updated via the field mappings.

  • Ruairi Byrne
  • Sep 28 2022
  • Reviewed by Alemba Product Manager
ASM10 / IPK
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