Add the ability for Analysts in Core to edit

Add the ability for Analysts in Core to edit service actions on calls raised in the portal

When a call comes through to portal (service action) the analyst that takes action is unable to update the service action field if the user has selected the wrong one.

Vicky Cresswell
Apr 20 2022
Reviewed by Alemba Product Manager

ASM10 / Core

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Add the ability for Analysts in Core to edit service actions on calls raised in the portal

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