Add ability to program IPK Workflow rules for a specific day of week

There are instances when you want a call handled differently if it is logged during the week or on a weekend.  It would be nice to be able to configure an IPK Workflow rule that says "If Call Logged Date is a Saturday or Sunday" then do this...  Or if the call logged date is a Sunday and it is between the hours of 2PM and 10PM then do this.

  • Guest
  • Jul 16 2019
  • Reviewed by Alemba Product Manager
ASM10
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  • Admin
    Dave Ball commented
    July 17, 2019 07:14

    I think the ability to configure relative dates on all date fields will be a useful addition.

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