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Update Person Details
I think it would be a good idea to allow people to update there personal details that get stored in person records. For example, telephone number(s) extensions, maybe unique identifier?
Created 18 Apr 15:31 by Carl Hailey
vFire v9 / Self Service Portal
1
Reviewed by Alemba Product Manager
2
Vote
Contract fields to be available to use in other screens
We are wanting to use two fields in the contacts section for license management, specifically Company_Ref & Expiry_date and have them populated into a change thats auto raised by the options available in contracts. The fields are not available...
Created 05 Apr 11:53 by Carl Hailey
vFire v9 / Designer
0
Reviewed by Alemba Product Manager
2
Vote
Show Target Date in Forward Schedule of Change view for requests
Currently our Request for Change requests are only viewable by Imp Start date and Imp end date. To see the actual target date for the change you have to go in and open the request. It would be good to have the target date either visible on the c...
Created 04 Apr 12:23 by Rachel Byrom
vFire v9 / Change Calendar
0
Reviewed by Alemba Product Manager
2
Vote
Active Directory Synchronisation logs to clearly identify which environment the log is generated from
Currently we have 4 environments - 3 testing and 1 production. All have the Active Directory synchronisation setup with the log to be emailed to me each time. Issue is, I end up with 4 emails that are the same and it's not clear which environment ...
Created 03 Apr 09:01 by Guest
vFire v9 / Email
1
Reviewed by Alemba Product Manager
2
Vote
Inclusion of individual inventory items in CMDB item searches
If we use Inventory to manage stock and allocate items to individuals, the only way we can view everything an individual has allocated to them (inventory and non-inventory) is to create an additional CMDB item for each individual inventory item. I...
Created 07 Mar 22:53 by Lisa Watson
vFire v9 / CMDB
1
Reviewed by Alemba Product Manager
2
Vote
When users close their own calls in the customer portal, prompt them to complete a survey
We send customers surveys via email when a call is closed, however the response ratio is low. One of our customers has asked if a survey could be prompted/popup to be completed when customers close their own calls in the customer portal.
Created 07 Mar 17:39 by Guest
vFire v9 / Survey
1
Reviewed by Alemba Product Manager
2
Vote
Ability to partition the Email Optional at Forward setting
Client would like this setting enable or disabled depending on the partition they are using.
Created 06 Mar 03:32 by Michael Godwin
vFire v9 / Partitioning
0
Reviewed by Alemba Product Manager
1
Vote
Add Request/Call Link information into the API
Add the ability to query calls linked to requests via the Alemba API to enable details of the number of incidents raised from changes for example.
Created 01 Sep 14:10 by Chris Ware
ASM10 / API - Alemba
0
Reviewed by Alemba Product Manager
1
Vote
remove link field from within the ASM dashboard
ASM dashboard gives an error when using the link from within ASM - dashboard could not be rendered since the dashboard path is not set - can the paste link be hidden or removed when viewing the dashboard inside ASM so customers do not get this err...
Created 31 Aug 20:29 by jill cowton
ASM10 / Dashboards
0
Reviewed by Alemba Product Manager
1
Vote
UX issues - Portal - Getting Started Request - All the yes/no questions are dropdowns which is not as conventional as radio buttons
raised from Christchurch city council Alemba project ccc DevOps bug 90786 All the yes/no questions are dropdowns which is not as conventional as radio buttons, can we change?
Created 30 Aug 03:14 by Lea Deng
ASM10 / Self Service Portal
0
Reviewed by Alemba Product Manager
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