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Allow spell checker popup to be disabled
When typing an email using the email button in the left hand pane, the spell check menu pops up. Customer would like to disable this option.0 Reviewed by Alemba Product Manager
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AD Connector mapping of computer resources
It would be really useful if the option to Map Resources by Group was available when mapping computer as it is for mapping user.0 Reviewed by Alemba Product Manager
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Ability to go directly to the service action without going into the Service Action details page
When clicking on the title of a service action in the self service portal it takes you to a page about the SA not the request form directly -
Closure screen customisation
It would be good to be able to design the closure screens in Designer so we can link into Power BI for reporting and capture more details at the closure of the call.0 Reviewed by Alemba Product Manager
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Self Service Portal Categories in main menu on portal
It would be useful for the portal to have an option to add the self service portal categories into the main menu structure automatically. Currently you can replicate this by using deep links but if the list of categories changes, you need to make ...0 Reviewed by Alemba Product Manager
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Hide included search fields from user/analyst search field settings
When setting up search field settings in v10, there is the ability to include other fields within the search as an extra column. There should be an option to hide the display of the column whilst still allowing it to be included within the search.... -
European calendar
Could we have a European calendar on ASM? Only the US calendar is available on ASM 10.3.3 while on vFire we had the option to start the week on Monday :)0 Reviewed by Alemba Product Manager
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KB Article Type to use same type tier control as IPK (v10.3.3 onwards)
Setting an article type (profile) that has tier is not intuitive. Actually it is not easy to set it at all as you have to click on the actual arrow to get to the next tier of entry types to appear, which does not feel intuitive.0 Reviewed by Alemba Product Manager
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Allow bypass of SSO to login to core, nano, portal
When SSO is configured (especially forcloud systems) and is configured to go directly into the product (i.e. there is no login screen shown), it is not possible to access the product without having an SSO account. It is required to be able to bypa...0 Reviewed by Alemba Product Manager
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Designer: Stop field refresh when switching between tabs
When switching between tabs in Designer, the list of fields (if it's selected) on the original tab you were on, refreshes. You have to select the Data field type at the top and scroll back down to where you were when you return to that screen. Whe...0 Reviewed by Alemba Product Manager