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2
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Banner pop up at Core log in for latest news, announcement or changes
Similar to the banner that pops up advising of a session timeout ( bright yellow bar with text ) we want to be able to set up a similar banner that would work like latest news for portal. This feature will assist us in advertising ASM related late...
Created 15 Sep 05:04 by Pinal Bhojak
ASM10 / Core
1
Reviewed by Alemba Product Manager
3
Vote
Mandatory field on one liner when closing a call
As this goes out to a user on an email, it would force the analyst to complete it, otherwise they could leave it blank and the user has know idea of the details of the fix.
Created 21 Apr 15:57 by Guest
ASM10
0
Reviewed by Alemba Product Manager
1
Vote
AD Connector mapping of computer resources
It would be really useful if the option to Map Resources by Group was available when mapping computer as it is for mapping user.
Created 31 Jan 15:20 by Guest
ASM10 / Connectors
0
Reviewed by Alemba Product Manager
2
Vote
UX issues - Portal - hint text for date field should be DD MM YYYY
raised from Christchurch city council Alemba project ccc DevOps bug 90826 the date field the hint text is currently d MM yyyy, it should be DD MM YYYY
Created 30 Aug 03:19 by Lea Deng
ASM10 / Self Service Portal
0
Reviewed by Alemba Product Manager
2
Vote
Portal - Cancel button offered no ‘are you sure’ option
raised from Christchurch city council Alemba project ccc DevOps bug 92866 The cancel button in Self Service Portal form offered no ‘are you sure’ option before clearing all the fields and exiting the form.
Created 30 Aug 02:54 by Lea Deng
ASM10 / Core
0
Reviewed by Alemba Product Manager
2
Vote
Change "Old Password" wording in front end
We have had cause to recreate a number of our user passwords and force them to reset them on first login. When the user is prompted to reset their password, the form asks them for their old password. Some are confused and enter the password they p...
Created 25 Aug 05:58 by Guest
ASM10 / Core
0
Reviewed by Alemba Product Manager
2
Vote
Add an admin setting to the user survey settings to exclude sending out survey if closure reason is a specific reason
Add an admin setting to the user survey settings to exclude sending out survey if closure reason is a specific reason.
Created 18 Aug 00:01 by Rochelle McLaughlin
ASM10 / User Survey
0
Reviewed by Alemba Product Manager
2
Vote
Ability to update Organizations within Nano
Is it possible to have a search in the Nano Interface for Organization so we can view and update Organization Details?
Created 10 Aug 12:48 by Guest
ASM10 / Nano
0
Reviewed by Alemba Product Manager
1
Vote
Closure screen customisation
It would be good to be able to design the closure screens in Designer so we can link into Power BI for reporting and capture more details at the closure of the call.
Created 20 Jan 09:29 by Connor McKenzie
ASM10 / Core
0
Reviewed by Alemba Product Manager
2
Vote
Update note and service/type overwrite based on Parent Ticket Information
I have been unsuccessful in identifying whether this is on the Alemba roadmap. Is it possible to enable an option to distribute notes added to child tickets when the parent is updated. Additionally, is it possible for child tickets to see an overw...
Created 29 Jul 10:49 by Guest
ASM10 / Core
0
Reviewed by Alemba Product Manager
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