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Consistent Time Stamp Formats
Would be nice if the time stamps used the format between screens/views. For example, the object page uses the standard/regular format and call history uses the military/24-hour time format.1 Reviewed by Alemba Product Manager
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MQD fields do not show all entries in Calls Outstanding/Search/Column Views
We would like to be able to report on all of the entries of these fields.0 Reviewed by Alemba Product Manager
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Add to Kanban View : Group Work
The Kanban view of Nano is great to manage your own tasks. What would be ideal is to then manage the whole team's work this way. Adding a tickbox for Group Tasks or Group Calls that lets you see the work for the whole team would ensure this.2 Reviewed by Alemba Product Manager
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Moving more then Task in the Workflow template flow designer
In the old version (vFire core 9.x) if you had to redesign a flow you could very easy make space by selecting one task and making space. In the new version we can only make space by moving task by task, this can be really time consuming if a flow ...0 Reviewed by Alemba Product Manager
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System Performance Data
It would be useful to have system performance metrics that are easily accessible to identify areas of slowness and demonstrate the trend of the system's performance over time. E.G. search times, screen loading times, etc. This is to enable a bette...0 Reviewed by Alemba Product Manager
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Expand NANO CI management
We have feedback about Nano screen and would like to suggest a feature enhancement. I'm trying to make Nano available for Asset Management where Asset Manager can perform these 1. Create New CI 2. Update CI 3. Search for CI (based on CI ty...0 Reviewed by Alemba Product Manager
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Screen Designer should have the ability to hide the Save for Later button if not desired for a particular Screen Set
The save for later button is handy when the submission form is long or complex. However - for very simple forms with few fields - it is unnecessary. We drop these forms to HTML - convert the Save For Later button into a comment and reload. However...0 Reviewed by Alemba Product Manager
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Add "last updated by" field in knowledge search
In knowledge search, the client is requesting a new column be added in search that shows the "last updated by" field.0 Reviewed by Alemba Product Manager
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Calculations, String concat and date value manipulations on fields in designer
Would be nice to have the ability to perform calculations on fields/to set fields automatically in designer. e.g. If I have 2 number type fields, I can add a 3rd field as a calculated of the 2 previous number fields. i.e. pc cost: $250 (field 1) m...
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Awaiting Release Assignment
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Allow mapping more custom fields in Create Item transaction type for Manage CMDB task
The Manage CMDB workflow template task allows organizations to automate the management of their CMDB. Currently, the list of available request fields that can be mapped to CMDB Item fields in the mapping table is extremely limited. For example...0 Reviewed by Alemba Product Manager