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to be able to supply a list of what CMDB items are assigned to the customer
to be able to supply a list of what CMDB items are assigned to the customer without them having to slect the asset number from a list. Once they enter the portal a list of their items to be displayed on the forms1 Reviewed by Alemba Product Manager
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Allow custom dropdown lists to have configuration subtypes
We notice that we can split the type field into subtypes, would it be possible to allow for custom dropdown lists to be arranged in a similar fashion?0 Reviewed by Alemba Product Manager
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Option to include deleted results in call/request/task search field
Adding the option in Designer to turn on/off the inclusion of deleted values from single and multi search fields on call/request/task screens. In our Leaver process, we use a single search field (User) to select the person but if they have already...0 Reviewed by Alemba Product Manager
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Add the Call Closure screen, or all other screens, to the Designer so that it can be customized easily.
We are a bit limited by the fact that not all screens can be accessed via designer when simple customization needs to be done on these screens. Need to add a simple checkbox to the Closure Screen, but the form is not there.2 Assigned to a Release
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Enable both start typing and dropdown on a multi-search field
Currently the multi-search field only provides the 'start typing' option however we would like it to also feature the dropdown option, the same as the single-search field. This will enable users to either select from the list presented or start ty...0 Reviewed by Alemba Product Manager
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Field Configuration - it would simplify things if a field could be set as "Required if Visible". That way the only rule you need to develop is the one to conditionally HIDE the field.
Example: "Field 2" is hidden if "Field 1" is "yes". However, if "Field 1" is "no" then "Field 2" is displayed and required. Today - you have to develop two specific rules to handle this. A 'Required if Visible" option would signficantly simplify t...0 Reviewed by Alemba Product Manager
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Expand functionality of field masks to allow for a specific number range
We would like to define a mask which will only accept the numbers 1-28 -
Add help bubbles to field settings in screen designer
currently, to provide help text to each field on the screen you need to add tool tips or a header with text. This clutters the screen and it is not evident when the tool tip has been populated . Adding a question mark in place of the tool tip allo...0 Reviewed by Alemba Product Manager
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Ability to add checklists to Requests and Tasks as a widget
The ability to add a form with multiple check boxes that can be updated in a widget or external file.1 Reviewed by Alemba Product Manager
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Font size options in Designer
Font size on HTML fields go 8px, 10px, 12px, 14px, 18px. It would be good to have 16px, 14 is the same as normal text so no good if you want it to stand out but 18 is a bit to large.0 Reviewed by Alemba Product Manager