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Ability to see what CMDB items a user has assigned at task\request level
Would like a leaver process that from the request workflow can identify what assets the leaver has assigned to manage the message template and the receiving task of assets.1 Reviewed by Alemba Product Manager
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Customization of columns; ability to customise the size of columns on search and multi-search fields.
There are instances where the title of a CMDB item exceeds the visible character length for the columns on search fields. This limitation is experienced on the portal. The ability to customize the width of the columns displayed would help presenta...0 Reviewed by Alemba Product Manager
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Link Category and Subcategorys
We would like to have a feature where the category's and subcategory's are linked. Our category's are Configuration Items and our subcategory's are a type tier. We would like to have the ability for the type tiers to be filtered depending on which...1 Reviewed by Alemba Product Manager
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Add a display of the 'total number of results out of x' on QD search results.
When entering a value in the QD field it will only show you the first 'x' number of entries (as specified via system admin) - however there is no indication as to whether the list returned is ALL the available values for the entered value or just ...0 Reviewed by Alemba Product Manager
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Customize Configuration Item column search per CI type
Give the possibility to customise the columns to be displayed when searching for an CI based on the CI type; it is now possible to customise the columns for CMDB, but different CI types have different meanings and the columns should be customisabl...0 Reviewed by Alemba Product Manager
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CMDB linking - deleting CIs
When our analysts delete a CI, they do not remove the link between the CI and it’s parent/child object (there’s no obvious reason that they would need to do this). Because of this, the API treats these links as Active and includes them in query re...0 Reviewed by Alemba Product Manager
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Ability to search licenses by user in CMDB search
Currently you can assign licenses to a user but can't search for these in a CMDB search. You need to open up the CMDB item itself and see who they are allocated to. When a person leaves the organisation we would like to do a CMDB search to see all...0 Reviewed by Alemba Product Manager
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viewing deleted users and cmdb items
on v9.11.1 when searching for user for assets, I used to be able to drop down on the user field and select search user, which would take you to the person tables where you could search for deleted users – and once you had the name you could then s... -
Clear all on CMDB items user field
When updating CMDB items – there used to be a clear all option on the user field of the CMDB item, This would then clear the username, organisation and location. In v10 there is no way to clear all three fields together and they have to be cleared...0 Reviewed by Alemba Product Manager
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Enable Quick Launch functionality for CMDB Items (and other entities)
Currently QuickLaunch is only available from Call, Request and Task. I would like to be able to use this from the CI screen to be able to launch web pages etc to look at additional details for the CI from other tool sets. There is no reason why th...0 Reviewed by Alemba Product Manager