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Initial assignment of a request to go to the VSM group based on location
In VSM 9.15 PROD, we are using location stakeholders. Every task in the workflow goes to the local support team based on the location of the customer. It works well. What I want is for the initial assignment of the request to go to the VSM group b...0
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Ability to configure Non Approvers from taking over an approval that has been forwarded to their group.
Ability to configure Non Approvers from taking over an approval that has been forwarded to their group. There are lots of groups at AHS and too many to split Approvers to new groups. Member of the group are approvers and some are not. Problem i...0 Awaiting Release Assignment
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Due to the larger numbers of workflow templates being created, it is requested that Workflow Profiles have a second tier so it is easier to group and find workflows.
Hard to find workflow tempaltes in main app due to number under main processes -
Allow SAS customers to port Workflows
I would love the ability to be able to port our workflows to our different environments myself. Currently we have to log a ticket with the Cloud services team and wait for them to action it. We are a new customer and are creating and updating work...0 Reviewed by Alemba Product Manager
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Amend / Edit Change Requests without having to Take Ownership of the Change
From a GMP Change Management point of view, it would be useful for the Change Management Team to be able to amend / edit details on a Change Request without having to take the 'ownership' from the originator of the change which causes issues furth...0 Reviewed by Alemba Product Manager
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Add the Request/Task Description Field to the Conditional Branching Actions
We've had requests to change the Task Description based on the value of a particular request field. e.g. If a drop-down on the request is selected with value 'A', the task description could be set to an appropriate value. If value 'B' was selected...0 Reviewed by Alemba Product Manager
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30s delay task option
The lowest delay task time limit is 1 minute. In the context of only requesting a brief delay, 30s is desired *NGC0 Reviewed by Alemba Product Manager
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Develop a Workflow Wizard
Everyone I speak to finds workflow complex. To create a workflow you have to start at the task level and then move up but there are so many different elements that you have to have in place to get to the final request that it can often seem an uph...0 Reviewed by Alemba Product Manager
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Can there be a configuration to stop emails being sent from Approvals to Non Approvers in an Approval Group.
Can there be a configuration to stop emails being sent from Approvals to Non Approvers in an Approval Group. AHS have many groups and cannot create more. Users are in Approval groups but do not have approval rights. Do not want them to send the em...0 Reviewed by Alemba Product Manager
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Replace the self-registration process with a pre-defined request workflow.
Replace the self-registration process with a pre-defined request workflow. This would allow the submission form and the workflow to be modified easily - providing a very powerful process of registration. At the same time enabling request workflow...0 Reviewed by Alemba Product Manager