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Allow Conditional Branch rules to be moved to the top bottom, or even in numerical order
Our largest workflow has 500 rules in a conditional branch. To move something up closer to the top means we need to click move up a ton of time. Since conditional branches run top to bottom sometimes we need to move things to a specific place. It ...0 Reviewed by Alemba Product Manager
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Ability to rename objects in Workflow same as Incident
When attaching an Object in IPK, you can give it a Title to differentiate between 2 similarily named objects (eg emails). You can't do this in Workflow. Email attachments often needed to be copied and pasted as Notes because the subjects are often...0 Reviewed by Alemba Product Manager
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Add Activate Delegation checkbox to Manage CMDB task
There have been a number of requests around extending the Delegation functionality to inclue Start & End/Expiry Dates, as well as some method to trigger it outside of the Delegation Setup page. These could be addressed by adding the Activate D...0 Reviewed by Alemba Product Manager
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Approval Reminders should be available for stakeholder role
I can create an approval task and send it to Organization Stakeholders (for example). However - I don't have the ability to setup a reminder for the stakeholder level. It would be nice if the approval request allowed for this to happen.0 Reviewed by Alemba Product Manager
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Due to the larger numbers of workflow templates being created, it is requested that Workflow Profiles have a second tier so it is easier to group and find workflows.
Hard to find workflow tempaltes in main app due to number under main processes0 Reviewed by Alemba Product Manager
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Allow SAS customers to port Workflows
I would love the ability to be able to port our workflows to our different environments myself. Currently we have to log a ticket with the Cloud services team and wait for them to action it. We are a new customer and are creating and updating work...0 Reviewed by Alemba Product Manager
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Amend / Edit Change Requests without having to Take Ownership of the Change
From a GMP Change Management point of view, it would be useful for the Change Management Team to be able to amend / edit details on a Change Request without having to take the 'ownership' from the originator of the change which causes issues furth...0 Reviewed by Alemba Product Manager
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Add the Request/Task Description Field to the Conditional Branching Actions
We've had requests to change the Task Description based on the value of a particular request field. e.g. If a drop-down on the request is selected with value 'A', the task description could be set to an appropriate value. If value 'B' was selected...0 Reviewed by Alemba Product Manager
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30s delay task option
The lowest delay task time limit is 1 minute. In the context of only requesting a brief delay, 30s is desired *NGC0 Reviewed by Alemba Product Manager
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Develop a Workflow Wizard
Everyone I speak to finds workflow complex. To create a workflow you have to start at the task level and then move up but there are so many different elements that you have to have in place to get to the final request that it can often seem an uph...0 Reviewed by Alemba Product Manager