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Date Calculations on Screen Designer
I would like to set up a rule in the screen designer to show/hide fields and HTML sections based on a relative date. For example, if the user creation date < today - 14 days, I want to display a HTML section to inform the analyst this is a new ...1 Reviewed by Alemba Product Manager
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Dynamic Field Rules To be Reuseable On Other Screens Within The Same Screen Set
For example, you create a Service Desk screen for a new Workflow Template and create rules to dynamically show hide aspects of the screen. Those rules should also be available for the Portal Request Submission screen of the same screen set. So tha...1 Reviewed by Alemba Product Manager
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New property for a field to display value as text in Designer
New property for a field to display value as text in Designer In Designer, and editing a screen, add a new Property (eg "Display as Text") that displays the field's value as a text label, much like when a field is added to the Information Panel or...0 Awaiting Release Assignment
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Radio button field type in designer
In Designer add 'radio button' as a field type that can be added to screens0 Awaiting Release Assignment
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Fields with a value of 0/1 in the Database should be displayed/Converted as True/False when added to the screen
Fields with a value of 0/1 in the Database should be displayed/Converted as True/False when added to the screen. This would make it readable for the customers.1 Reviewed by Alemba Product Manager
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Designer - should be just that - you should be able to design any screen and any part of the screens - I would like to be able to move the cancel button to the top of the screen where the customer can see it and then cancel the form without having to scroll down
our customers are new to the service catalogue and have never had to cancel forms before - so when they are browsing at the forms they then use the IE back button or just close out of the screen - putting the form into their cart and then into a n...0 Reviewed by Alemba Product Manager
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Designer - Improve drag and drop functionality
The usability of the Designer drag and drop method is frustratingly unreliable. At this point you're required to click and drag from the bottom right corner of the text field of any box to have any strong guarantee of being able to move the box (e...1 Reviewed by Alemba Product Manager
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Rules - Which Fields Applied to
When creating rules and applying it to fields it would be nice to know where in the form these rules are applied to. So if we have to go back and amend the form later we are not removing a rule that is currently in use or amending a rule that is a...0 Reviewed by Alemba Product Manager
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Provide ability to be able to configure Service Search Screen in Designer without customisation
Currently in vFire self service end users would not necessarily know what is the best option to choose when presented with the Service Search Screen, nor would they be aware of the service ref. If this search screen is configurable in Designer, th...1 Awaiting Release Assignment
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Option to set a default subject line for each Message Templates
Currently, the subject lines of message templates have to be configured in Subject Line Designer, located within Administrator > Message Type and then picking the appropriate type of message (out of a very large list). While not always applicab...