Drag and Drop files to upload

With working on different servers, it would be useful to be able to be able to drag and drop files onto tickets to upload within Core. Currently we have to save them to a central location to search for to then select to upload, a drag and drop to upload feature would provide great efficiencies in the team.


This feature would also be useful for those logging tickets in the portal side of ASM.

  • Ed West
  • Apr 29 2022
ASM10 / Attachments
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  • Admin
    Dave Ball commented
    11 Oct 09:35

    Drag and Drop is available in the SSP and Nano Conversation Widget - this is due to be added to Core.

    However you are able to upload files by dragging the files to the Attach Object to Call Screen. Drop the files onto the Grid/Table and it should upload them.

    image (3).png
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