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Active Directory Connector to provide more AD fields for mapping.
Active Directory Connector to provide more AD fields for mapping, especially on AD account to People mapping. There are many fields in AD which could be of use for mapping into vFire which are not currently available. Alemba could, if they decided...1 Reviewed by Alemba Product Manager
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Color of user VIP Statuses (like as Core)
Could you add this feature in Nano please?0 Reviewed by Alemba Product Manager
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Monitor with resolution time of a call
I want to create a monitor to know the average resolution time of a call but I can't do it. I think I think there are no options like "call resolved date". -
Designer Paramter to choose a Default Value for DropDown Fields where field is not mandatoru
Often Drop Down Fields are not Mandatory but the Organisation would like to suggest a value to the end Officer e.g. Call Source on an Incident Screen would default to "Telephone" on an Incident but "Employee" for a Service Request, however the log...0 Reviewed by Alemba Product Manager
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Selecting colors by priority (like as Core)
Could you add this feature in Nano please? -
Enhancement Request - Change Control Calendar
When using the drop and drag feature in the vFire Officer Change Control calendar, the history doesn’t inform you which officer modified the dates and times. We need to know who made the change.0 Awaiting Release Assignment
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Require Dynamic Forms behaviour on message templates.
In the case of this customer they have workflows where there is either a current manager or a new manager. If Message templates had dynamic fields (i.e. the ability to show/hide fields) this would allow the correct manager to be referenced on the ...0 Reviewed by Alemba Product Manager
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Configure character size in search results
We got a complaint that the displayed Characters in the search result is too small. Is it possible to make the Character Size in the result sets of searches configurable?0 Reviewed by Alemba Product Manager
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Possibility to use HTTPS for KB type Website.
Possibility to use HTTPS for KB type Website. Customer would like to eb able to enter HTTPS URL when when creating KB Website as it's not allowed at the moment. More and more websites use HTTPS instead of HTTP and the fact that we don't support th...1
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Patch tool start button
Patch tool – on successful completion the start button should be removed or greyed out0 Reviewed by Alemba Product Manager