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UX issues - Portal - hint text for date field should be DD MM YYYY
raised from Christchurch city council Alemba project ccc DevOps bug 90826 the date field the hint text is currently d MM yyyy, it should be DD MM YYYY0 Reviewed by Alemba Product Manager
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Create self service portal home pages per system
In the self service portal system settings, you can create multiple systems to change and combine different settings from home page styles to menu options. In 10.2.3, a feature was added to allow changing of the home page widgets. However there ar...0 Reviewed by Alemba Product Manager
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Be able to use File:// and Mailto:// and other link options in Service action
In same occasions we need to open a file location to help a user. It would be nice if we could do this with the help of a published Service Action. If we try to use it we need to use it in the format HTTP:// our HTTPS:// it would be nice if we cou...0 Reviewed by Alemba Product Manager
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Microsoft Virtual Agent with ASM
Can you or do you have any plans to facilitate Microsoft Virtual Agent with ASM?0 Reviewed by Alemba Product Manager
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Ability to go directly to the service action without going into the Service Action details page
When clicking on the title of a service action in the self service portal it takes you to a page about the SA not the request form directly -
Self Service Portal Categories in main menu on portal
It would be useful for the portal to have an option to add the self service portal categories into the main menu structure automatically. Currently you can replicate this by using deep links but if the list of categories changes, you need to make ... -
On IT Portal, allow Service title to wrap.
On the IT Portal, some of our titles are quite long and are being cut off. It would be helpful to allow the title to wrap in the tile, so the title is displayed0 Reviewed by Alemba Product Manager
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Self Service Request History widget - Hide Comments
Self Service - Requests - Request Review Screen Can updates by System User (Phase updated, Completion Status etc) be hidden on this widget0 Reviewed by Alemba Product Manager
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Self Service Request History Widget Date Descending
On Requests - Request Review Screen , on the Request History widget, can it be ordered by Date descending -
Deep links to Service Actions should recognize subscriber security
If a specific service action is limited to a certain group of subscribers, when clicking the deep link for the service action - it should check subscribers before presenting the form. We have had people submit requests they aren't eligible to subm...0 Reviewed by Alemba Product Manager