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Historical reporting ability
It would be hugely beneficial to be able to report on tickets or search for tickets from a certain point in time. eg. Todays date is the 8th of January but i want to report on ticket status' and other reporting data from a particular date/time in ...1 Reviewed by Alemba Product Manager
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Images that are in the description field are not being displayed / inserted into the PDF or the generated report
Call History When using the print functionality in vFire Core, to save a ticket as a PDF, any images that are in the description field are not being displayed / inserted into the PDF or the generated report. We believe this to be a functional...0 Reviewed by Alemba Product Manager