-
Directory entry KB type able to link to any directory path on network
Directory entry can currently only link to a path on the VSM server but would like to be able to link to any directory accessible to users on the network so that can capture / index knowledge stored elsewhere0 Reviewed by Alemba Product Manager
-
Possibility to use HTTPS for KB type Website.
Possibility to use HTTPS for KB type Website. Customer would like to eb able to enter HTTPS URL when when creating KB Website as it's not allowed at the moment. More and more websites use HTTPS instead of HTTP and the fact that we don't support th...1
-
Currently VSM/VFire Core displays deleted CIs linked to KB articles.
Currently VSM/VFire Core displays deleted CIs linked to KB articles. Westley would like to be able to filter them to chose to only display the active ones or to simply don't link them at all once deleted.0 Reviewed by Alemba Product Manager
-
KB Contributor options need expanding.
KB Contributor options need expanding. Currently it is not possible to opt to be a KB Contributor for the articles you publish only, or for selected groups or KB articles. If the 'Editor' role is applied to an Officers 'Knowledge Management Securi...0
-
KB Searching
Question KB's What is vFire searching when you type a word into the Search Keywords? We are hoping it is searching the titles, description, keywords. This is not a show stopped as Jeff feels they could still move forward using the existing functio...0
-
Manually adjust rating of KB article
If an article receives Feedback as being Incomplete or Inaccurate, it receives a rating weight of 2 or 1 respectively. Once the article is reviewed and corrected, there should be the ability to manually reset the weighting (e.g. reset to 3 = Adequ... -
Currently VSM/VFire Core displays deleted CIs linked to KB articles.
Currently VSM/VFire Core displays deleted CIs linked to KB articles. Westley would like to be able to filter them to chose to only display the active ones or to simply don't link them at all once deleted. -
Dataview RV_Knowledge_Data_Export needs a field for Link_Status
Dataview RV_Knowledge_Data_Export currently lists all CMDB_Items linked to a Knowledge Article whether the link is Active or Deleted. This reduces the value of the dataview. Not knowing if a listed link is active or deleted is confusing and mislea...1 Reviewed by Alemba Product Manager
-
Report on which KBs have been sent to via 'Email Entry To User'
As a vFire Administrator, if I have sent out some KBs to be reviewed via the 'Email Entry To User' and want to know which ones I sent out, there is no direct way of finding this out. After speaking to Antonin, the only way is to go to: System Admi...1 Reviewed by Alemba Product Manager
-
Have a Find icon(spyglass) option under the Knowledge Bank's edit mode
When you are looking to find and replace certain words in a KB, under the edit mode, there is no option but to search for this manually and its difficult when you have a long KB article. Just as the Find icon under a KB, can this also be added to ...