Report on which KBs have been sent to via 'Email Entry To User'

As a vFire Administrator, if I have sent out some KBs to be reviewed via the 'Email Entry To User' and want to know which ones I sent out, there is no direct way of finding this out.

After speaking to Antonin, the only way is to go to:

System Administrator > System > Activity Log

Find the Dates you sent out the emails

Export the log into Excel and use the Text Contains filter with "Type KnowledgeAbstract" to locate the KBs in question.

Is there a separate facility to locate this rather than the long approach above please?

Thanks

Slinder

  • Guest
  • Dec 20 2017
  • Reviewed by Alemba Product Manager
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  • Admin
    Dave Ball commented
    April 18, 2018 08:24

    This has now been reviewed by the Product Management Team and will monitor the number of votes this suggestion gets with other customers.