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Physical Status when forwarding calls internally
. Physical Status when forwarding calls internally I think there is a bug in the call outstanding views in VSM v9.1.6. It looks to be the same in 9.1.9. When a call is forwarded to my officer account, the physical status should be "forwarded to yo...0 Reviewed by Alemba Product Manager
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Prevent access to Call Templates in Call Searches to only those Officers who have "Administer Call templates"
Prevent access to Call Templates in Call Searches to only those Officers who have "Administer Call templates", checkbox on Call Searches should be hidden for all other officers in the Search Criteria as is confusing and also allows Officers to ame...0 Reviewed by Alemba Product Manager
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Allow HTML Boxes to use "Click-Through" Hyperlinks
Currently, if you add something to a HTML configured text field (such as one of the large text fields in a call screen) you cannot "click-through" hyperlinks added to that field. If there are any external information sources that will be useful i...0 Reviewed by Alemba Product Manager