Add ability to watch tasks and requests | Feature Suggestions

Add ability to watch tasks and requests

managers are as keen to monitor progress against tasks and requests as they are calls.

heather ormsby
Oct 6 2017
Awaiting Release Assignment

vFire v9

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watched calls need to display until unwatched Merged

A supervisor may be watching a number of calls to follow progress. When a call is closed by a support officer it drops off the watch list. This call may have been considered closed by the support officer who worked on it but NOT by the customer or...

Created 17 Feb 15:10 by wayne butler

vFire v9

0 Awaiting Release Assignment