Merged Feature Suggestion

This idea has been merged into another idea. To comment or vote on this idea, please visit CORE-I-563 Show Knowledge Bank article number above each tab.

Display Knowledge Ref Number on tab Merged

When you have multiple Knowledge Articles open it would be nice to have the ref number of the article displayed as you do for Calls/Requets/Tasks so the analyst can tell which article to choose.

  • Guest
  • May 12 2017
  • Reviewed by Alemba Product Manager