This idea has been merged into another idea. To comment or vote on this idea, please visit CORE-I-325 Call Close and Call Forward Internal screens should be available in designer to make fields mandatory like the oneliner..
Customer would like the ability to customise the close call / request screens in the Screen Designer. They would like this feature to be present in VSM (core) and also in vFire Officer (which currently uses it's own close call screen) Customer would like to customise the close screens to be more compliant with ITIL