Ability to display the image associated with the service in the call.
As is the case with VIPs (attach files)
Pretty sure you could do this with rules on the screenset (however the practicality of that would depend on your number of services I suppose)
You won't be notified about changes to this idea.
Pretty sure you could do this with rules on the screenset (however the practicality of that would depend on your number of services I suppose)